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Energy Star Logo
4.4 | 60 Reviews

4.5 cu. ft. Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence

LG WM5500HWA

Available in 2 Color(s)

Graphite Steel
WM5500HVA
White
WM5500HWA

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 5

SEE RATINGS CHART

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AI DD® Built-In Intelligence

Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

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Power Clean Big Loads in 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes (for 10lb. load).

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Simply. Brilliant.

The modern flat front design, white finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

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Information at Every Turn

The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

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Wash Two Loads at The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer.

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Get It All Done In Less Time

Ultra Large Capacity (4.5 cu. ft.) means you have even more room to do laundry in fewer loads.

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app 4 offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

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Smart Pairing

With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 5 SEE RATINGS CHART

AI DD® Built-In Intelligence Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

Power Clean Big Loads in 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes (for 10lb. load).

Simply. Brilliant. The modern flat front design, white finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

Information at Every Turn The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

Wash Two Loads at The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer.

Get It All Done In Less Time Ultra Large Capacity (4.5 cu. ft.) means you have even more room to do laundry in fewer loads.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app 4 offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

Smart Pairing With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • ENERGY STAR® Certified for an efficient clean that saves on water and energy
Laundry Appliance Capacity
Capacity 4.5 cu. ft.
Summary
Dial-A-Cycle™ Yes
Electric Dryer Option DLEX5500W
Gas Dryer Option DLGX5501W
Series LG
Touch Buttons Yes
Type Front Load Washer, Electric
Type of Display LCD
Energy
CEE Tier Tier2
ENERGY STAR® Most Efficient Yes
IMEF 2.92
IWF 3
Washer Programs
No. of Washer Programs 25
Washer Programs Allergiene®, Rinse+Spin, Perm. Press, Bright Whites™, Active Wear, AI Wash, Bedding, Color Care, Delicates, Dresses, Hand/Wool, Heavy Duty, Jeans, Kids Wear, Large Load, Normal, Quick Wash, Sanitary, Small Load, Spin Only, Sweat Stains, Swimwear, Towels, Tub Clean, X Large Load
No. of Washer Options 15
Washer Options Cycle Customization, Cycle Edit List, Drum Light, Signal, Control Lock, TurboWash®, Add Item, Cold Wash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Ex. Hot, Cold, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Ex. High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
Steam Technology Yes
Laundry Appliance Convenience Features
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
SmartDiagnosis™ (v3.0) Yes
Tub Clean Coach Yes
Wifi Yes
ThinQ UP™ Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel (One unit)
Control Panel Painted Steel (One unit)
Door / Rim Glass/STS Silver
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
Certification
AAFA Yes
Power Source
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
Dimensions
Carton (WxHxD) 29 1/2" x 42 1/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 214.4 lbs
Weight (Product) 200.8 lbs
Weight (Product/Carton) 200.8 / 214.4 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174052990

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Appliance Memorial Day Event Rebate

Offer Expires: 5/15/2025 to 6/4/2025 Must be postmarked by: 7/4/2025

Receive up to a $850 rebate with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/4/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 4/3/2025 to 12/31/2025 Must be postmarked by: 2/28/2026

Purchase a qualifying LG product and register it through ThinQ app to extend the original 1 Year LG Limited Manufacturer Warranty to 2 Years at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2026.

LG Buy More Save More Rebate

Offer Expires: 4/3/2025 to 6/17/2025 Must be postmarked by: 8/17/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG and/or LG STUDIO Appliances. Rebate form must be postmarked by 8/17/2025.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

85% of reviewers recommend this product.

5 Stars

Wm5500 great washer

A49er 1/22/2025

Excellent machine..cleans thoroughly and very easy to use. Hands down beirncesst brand Ive exper
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Terrible Installation. Did not Happen

washing2024 1/8/2025

The direct LG order process and delivery was great. Installation failed because it still has happened. I order the washer Dec 1 it was delivered Dec 9 but was not installed because the individuals did not have the water hoses. After numerous calls including to LG no one has called to install the washer. After the last call and a continually leaking 12 year washing machine I had to install the washer myself. Not a big deal but now I have to find a way to get rid of the old washer that was also supposed to be removed during installation. While we like the washer given weve only used it a few times getting support for installation was horribly disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Best washer

A49er 12/23/2024

I bought the Wm6500hba for the space and reliability..Great machine
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

DLH7 12/3/2024

Purchased to replace my current machine. I was hesitant to go back to a front load machinehad one many years ago but Im very happy I did Love the features the convenience of getting notifications when the wash is finished. The little music at the end of a cycle which seems trivial makes me happy to finish my laundry
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor product and terrible customer service

Les L 9/21/2024

Ive been very disappointed with my LG washer. The seal leaked. The LG repair guy didnt fix it properly. I had to call another company to get it fixed. Very frustrating and very disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Not good

mark hersh 9/15/2024

I brought this a year ago and broke aftera few month
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad QC and even worse warranty service

flagman 9/9/2024

After using LG washers for decades and having gone through a couple generations of those washers Ive finally had my first bad experience with this latest unit. In just the first 2 months of use the unit developed a leak. Although I registered my product LG customer service did not apparently have any of the information from the registration requiring me to provide all the information again including original receipts all of which had been previously uploaded. A minor annoyance but at least I got a service appointment as part of warranty coverage. Things quickly got much worse than annoyance as LG shopped out the warranty service to Sears Home Service. They have repeatedly failed to show cancelled/rescheduled with no notice and thus far have not even made appearance to address the issue. Hours have been spent in call center hell automated systems chatbots with no resolution other than we promise we will take care of it at this next service date we just gave you. Having reached my limit with Sears failing to address the issue I tried to go back to LG who then simply connected me to Sears Home Service. LGs advice to me was that if Sears keeps failing to show LG will just refund the cost of the unit but I just have to wait it out and document more failures from their subcontractor. Perhaps this is just an edge case but should be a cautionary tale. If one of their products fails under warranty dont expect much help.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Great machine

Santa Steve 8/28/2024

This is the best were ever had Great features
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Easy to use washer with great AI features

Ash P 8/26/2024

I bought this machine 1 month ago. I was bit wondering if it would be confusing to use technologically advanced features and settings but it was easy as it can be. The washer is quiet and smooth and performs as advertised. We are retired and may never utilize it to its full potential but so far it is very satisfactory. One feature we love is the AI wash cycle as it seems to do a great job of detecting how many clothes and what type. It has also stayed mildew-free so far by 1 drying it out after usage and 2 running the tub wash when the app tells us to which is a great reminder. Its also pretty amazing to have an alert on your phone when the wash cycle is done
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Bad Decision - Looks Good Poor Function

Melissa1982 8/26/2024

Bought this in May and its been awful. Super loud stinks always has tons of water left in rubber gasket and leaks ALL over. A tech came out and said to fix the leak I need to run smaller loads or use a lower speed my loads are never more than 1-2 full and I usually use the bedding or delicate speeds for everything. So the fix is bologna. I dont do what they say causes the leak. Im ticked off and will never get LG again. I have to check for leaks after every load now totally unacceptable.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Have not received washer yet

No washer yet 8/26/2024

Now that youve had some time to enjoy your new LG 4.5 CU. FT. CAPACITY SMART FRONT LOAD ENERGY STAR WASHER WITH TURBOWASH 360 AND AI DD BUILT-IN INTELLIGENCE we want to hear what you think. Write an honest review and youll automatically be entered for a chance to win $500.* Hows that for a win-win? I received this email yesterday. I have not received the washer yet. According to LG the washer was going to be delivered on Aug. 16th. On Aug. 14th I received a text asking me to schedule my delivery date. I thought this was strange because I had a delivery date of Aug. 16th. When I clicked the link the soonest available date was Sept. 9th. I thought there must be some mistake. I had ordered direct from LG mostly because Lowes etc. would be around Aug. 22nd delivery date and LG said the 16th. I then called both the delivery company and LG. They use a separate delivery service therefore the date when ordering was not accurate. This was very frustrating as it costs me over $40 a week at the laundromat. I am so far giving my rating 3 stars as the people I have spoken with have been kind and have tried to help. My washer hopefully will arrive the 9th as planned. I will update my review then. In the meantime I hope that LG is able to integrate with the delivery company more to give more accurate delivery dates as that was a big factor when I ordered it.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Still learning but liking

LJNH 8/24/2024

Im still learning how to operate the washer Its been a much steeper learning curve from my previous 21-year old front load washer than I expected. I like the WiFi enabled features very much especially the notification on the status of the machine. Its taking some time to learn which cycles to use for the types of loads I wash most often and how to modify them for my preferences. I find it a little tedious to have to use an online user manual for information I would expect to find in the printed manual but its not awful. Overall Im very happy with my purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

A Truly Remarkable Machine

Patty in West Texas 8/21/2024

Ive had this washer for 4 months and love it. There are a wide variety of cycles that are not on a normal machine and I use several of them frequently. The only problem Ive had is that the detergent drawer is a little tricky to get back in I have arthritis in my hands so its not easy I gave it 5 stars even with that difficulty as the machine is remarkable otherwise.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Newwasherpart1 8/12/2024

Purchased it 22 Jul 2024. Work very well so far.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Easy to use

Oldblueman 7/22/2024

After two months doing well We like the easy power on and go I like the simple controls like old school with new tech touch
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Reoairs

DebraD54 7/13/2024

I bought washer in October. In July the door sensor needed to be replaced. Although covered by warrantee it took several weeks to complete task. Great repairman easy customer service but having spare parts on hand would have sped up completion.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great cycle options that work well

Mary Leilani 4/30/2024

I bought this washer approximately 1 1/2 months ago and really dont know how I tolerated my last washer for so long. This is the very best washer Ive ever purchased. The features are perfect and address all washing needs including all the synthetic fabrics in the market. Its easy to use and the wash cycles get my clothes really clean. I absolutely love how the spin cycles get the majority of water and moisture out of my clothes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Mac6 4/14/2024

Works well easy to understand all the machines features.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Nice washer but defective

Becky5 4/1/2024

Very disappointed. My fourth LG washer and I had a problem within 3 weeks of installation. Needed replacement part which didnt arrive when promised and now supposed to come in another week. Expected more from LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

FUN TO USE

JJJR 3/31/2024

We recently purchased this washer and its been fun to use all the options. The AI appears to use the less time and energy. Its also interesting to see how much energy each cycle uses. The one function we will definitely use is the cleaning cycle. Its a function we had on our previous LG washer that we did not use until it was too late.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 
5 Stars

Easy to Use

petmc 3/10/2024

I bought the washer about 6 weeks ago and I love it It is easy to use love the presets and it meets all my family needs. Love the allergine cycle as I have three dogs that I allow on my furnishings so I use alot of blankets and constantly washing them. I also like that most of the cycles are faster than my previous model. Delivery and installation were super. Great buy
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 
5 Stars

love the features

Frieda Williams 1/21/2024

I bought it on January 4th and was a great improvement.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best washer and dryer ever

Preya 1/7/2024

Good looking quiet and efficient. Bought this after a lot of research. Best decision.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Packed with features

bgood3333 12/27/2023

This replaced a 20 year old LG unit which is why I went with LG again. Love all the technology and features
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Leaking washing machine

Isl9 12/27/2023

Right after installation the washer leaked. Assuming it was a fluke with that machine we ordered a replacement. The replacement had the same issue. I called LG and they stated that they were not aware of an issue with this model. I will be returning it to Costco. Our previous LG lasted 11 years and never leaked.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Quality

 
4 Stars

Great product

LynP 12/15/2023

I bought this 2 months ago am very happy with it. I like that it alerts my phone when the cycle is complete since Im not always within earshot. The only bummer is that the pedestal drawers are not deep enough to house my laundry products.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Pleased with our choice.

GJDF 12/13/2023

We have owned the washer and dryer for about a month now. We are generally happy with them. The only issue we have is that the features and selections are largely preprogrammed so that if you wish to perform a simple task or modify a given selection it is difficult or impossible. Capacity is very good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Poor quality control

Duttondad 12/11/2023

We bought this a month ago and after our third load our laundry room flooded. Had to wait a week to get service and found a hose not connected correctly which came loose and dumped water. We were not happy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Takes less time to wash and is very quiet.

Dave_M 12/11/2023

I bought this washer based on Consumer Reports reviews and were very happy with it so far. It replaced a 16-year-old GE model. The LG is much quieter and seems to use less water. Weve been using AI mode for all our washes and it takes at least 15 mins less time than the old washer. I use the LG app to keep an eye on the wash cycle mainly because the end-of-cycle notification isnt loud enough to be heard unless youre in the basement.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

I love how quiet and refined it is.

Edrid 12/9/2023

Weve had the washer for about 5 months and it is a great improvement over our previous washer. I love how quiet and refined it is. Its hard to imagine a better way to clean clothes. We did have one problem though. The detergent drawer refused to go back in its slot when we removed it for regular cleaning. It was because of a manufacturing defect. It took about two weeks to get service. The service person fixed it and so the problem was resolved. It is still hard to get in but we can live with it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

great upgrade for us

EZFE 12/9/2023

Very intuitive and easy to use. Good versatility of programs. Noise level is huge improvement vs. previous ones.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

First time LG owner.

Zebra3 12/4/2023

Purchased for a new house with matching electric dryer. Three months in and so far very pleased. Unit is quiet efficient with surprisingly fast cycle times. Like the clean and simple design aesthetic. Purchased because LG washers and dryers are the highest rated in a national consumer testing magazine. Time will tell.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great quality appliance

BevKC 11/11/2023

Very quiet thorough but gentle cleaning. Excellent features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Is better than samsung

Paulie1063 11/7/2023

Outstanding washing machine the best ever made. L GIs better. I want you to be the best machine Ive made.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Worth the wait

Theoks 11/6/2023

Our old front loader needed to be replaced. Several years ago we had bought an LG washer dryer as a gift for our grown children. It has been perfect for them. I wanted the front loader that could accommodate the small pedestal washer that LG makes so we bought the WM5500 . The washer is very intuitive in sensing the type of setting needed. I also love the small pedestal washer as you can wash athletic clothes and save water and energy.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Solid great washer

Johnston Washer 11/2/2023

The washer is super quiet and washes the items great
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Awesome appliances

Dllassiter 10/27/2023

Very happy with my purchase of washer/dryer set with pedestals. I like the ability to have my washer and dryer connected to my phone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Incredibly Quiet and Greatl features

Sophie50 10/27/2023

I now own this washer for about six weeks and I am extremely pleased my purchase. I love thats so incredibly quiet and the streamlined look. It compliments the space rather than dominating it and it does a darn good job of cleaning my clothes. Given that I am not a heavy user except during the Summer months Ive not taken advantage of all the options but find the ease of use and interactive aspect and design great. Given that my previous washing machine which only lasted 5 years and was the worse customer service and product I have ever purchased I wanted a reliable and efficient product. I continue to experiment with the options and I am indeed pleased with my purchase. I have to read further on the Turbo Wash my plumber indicated I should have received a hose? with machine. Not sure. Based on my experience to date I will give this washer an A+.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Raymond Corde 10/25/2023

Was a replacement for older worn out LG washer. Was impressed with new features
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great app

Elvira23 10/24/2023

Ive had my washer for about two weeks. I feel the options are very easy to use and the app is an unexpected plus allowing for downloads and updates. Seasonal changes are fun too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

No issues great performance

Jimmp 10/16/2023

Weve had the new washer for a week and everything has been great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Al

Paulie10631 10/14/2023

Have the machine for weeks awesome I love the new features of a AI.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good bang for the buck.

Sweetrats 10/9/2023

I bought this about a month ago. I am still figuring out how to use all of the features. But with my washing machine in the basement I do love that it lets me know when the load is done.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Raymond Corde 9/30/2023

Bought washer a week ago and love the features on it. Going back to order the matching dryer. Appreciate the quality in LG. My other washer n dryer were LG and had them close to 10 years with only 1 or 2 minor repairs. Thanks again
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer

Raymond Corde 9/25/2023

I purchased washer a week ago and it is exceptional. The wifi set was easy and love how I get info on phone. Cant wait to get matching dryer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

HWA5500 9/10/2023

So much better than the old washer. Thinking of upgrading to a new dryer now.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Features

T Crawford 9/2/2023

I was concerned this washing machine would be too techy for me but I love it It is easy to choose appropriate cycles and I love that it senses the size of the load and adjusts the water/timing appropriately. Our laundry has been very clean and fresh. I havent used the app yet- probably will be great once I get the hang of it.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Fast efficient quet

MikeBda 8/31/2023

This is a terrific washer. Fast efficient and quiet. It takes a bit of time to get used to the control panel and various different settings but that is a minor issue compared to the quality. Do not stop a cycle before it finishes. We did and had to reboot the washer in order to regain ability to select our desired cycle.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Overall excellent washer - with a few missteps

Daryl K 8/28/2023

Bought this set to replace a WM3770H and DLEX3570 washer/dryer set. I liked that pair but the washer suffered a premature bearing failure and I took the gamble to try LG a second time despite that. This set is a HUGE improvement and not just because of the move up from 2 to 5 turbowash jets. The number of available wash programs the ability to edit which ones are visible the wash prioritization feature that reshuffles the order of the programs based on frequency of usage are all gigantic steps up. LG has also opened up the option list a lot as well e.g. Extra hot temp was previously only available on the Sanitize cycle. Now I can add it to most cycles including Heavy Duty. This is super good for flexibility. Almost all cycles have the ability to add up to three extra rinses now for a total of four Huge improvement for sensitive skin I personally also like the new control panel - all touch sensitive. The small screen inside the selector dial is a nice touch. There are no physical buttons anymore. And the drum has a light now You have to scroll through a few options to turn it on manually but this doesnt bother me much. On the dryer the drum is now stainless too On my old set the washer was but dryer drum was painted steel. Another big improvement A few areas that could be improved: despite having the same 4.5 cu. ft. interior space the cabinet on this one takes up a noticeable amount of additional space. It may not matter to you but my laundry room is very small and its obvious. I wish there was a brightness setting to the control panel. Its not too bad but in daylight can be tough to read I have a large window in said laundry room. Touch settings that are available but not active are lit very dimply and difficult to see in some cases. And one major misstep: I think that as a result of people complaining about a small amount of water left in the liquid detergent cup LG now has molded a pinhole into the bottom. This was NOT a well thought out solution because thinner detergents i.e. most plant-based ones drain out as fast as you pour them in. Obviously this has no impact on powdered detergents I use both but after talking to LG customer care there seems to be no plan to correct this so I ended up putting a drop of glue over the hole. Now I am back to a bit of clear water left in the detergent cup after a wash but I never considered this a big deal in the first place so who cares? At least now my liquids detergents dont immediately drain out. Despite the few goofs this set is definitely an improvement for LG and looks and feels far more premium than older LG sets.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Washer

Paul Thibodeaux 8/27/2023

Nice product have only had for a short time but no problems.
Originally posted on lg.com

Yes, I recommend this product

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